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Coronavirus (COVID-19) Supports and Guidance for Businesses

Many of our members are seeking information about supports and guidance available relating to the COVID-19 pandemic. We will do our best to keep this page updated with the key information and signposting that will be of use to our members.

Travel Restrictions have now been lifted for Dumfries and Galloway 7th July 2020

Local restrictions in Dumfries and Galloway have been lifted following a cluster of coronavirus (COVID-19) cases last week in the Annan and Gretna areas.

The outbreak is now contained so travel is no longer restricted to five miles and care home visiting is now permitted.

See full Government Statement here

Localised Outbreak in Dumfries and Galloway sees restrictions extended – 2nd July 2020 (see update above)

A cluster of coronavirus (COVID-19) cases has been found in the Annan and Gretna areas of Dumfries and Galloway, so the restrictions to the distance people can travel for leisure purposes are to remain in place for some localities.   People in Scotland living in the postcode areas of DG16 (Gretna), DG12 (Annan), DG1 and DG2 (Dumfries), DG11 (Lockerbie), DG13 (Langholm) and DG14 (Canonbie) are being asked to travel no more than 5 miles while efforts to manage the outbreak continue. This advice does not apply to essential travel.

Holidaymakers from other areas who have booked self-catering accommodation in these postcodes are still able to take up their reservations but must adhere to these travel restrictions once they arrive.

Please see full statement here

Phase 2 Updates – 2nd July 2020

Outside of those postcodes listed above where travel restrictions remain, the five mile limit for leisure travel will be lifted for the rest of the country from tomorrow (Friday, 3 July) restrictions on self-catering, self-contained accommodation. The First Minister also confirmed that outdoor hospitality will be able to start trading from Monday, 6 July, in line with indicative dates previously set out.

2 Metre Rule Advice – 2nd July 2020

The First Minister also announced the outcome of a review of the evidence on the 2 metre social distancing rule. Advice from the COVID-19 Advisory Group makes clear that the fundamental science around distance and transmission remains unchanged and that risk increases with proximity to an infected individual. As such, the Scottish Government will retain 2 metres as the default physical distancing requirement for Phase 3 but introduce exceptions to this requirement if practicable mitigating measures can be implemented. Settings and sectors considered appropriate for exceptions, pending agreed mitigations, are: public transport; outdoor hospitality; indoor hospitality; and retail. There will be no exemptions prior to the move to Phase 3.

Face Coverings

Following the successful introduction of mandatory face coverings on public transport, the measure will be extended to include retail settings from Friday, 10 July, in line with expected changes to other lockdown measures on that date.

Good to Go Scheme

“We’re Good To Go” is the official UK mark to signal that a tourism and hospitality business has worked hard to follow Government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.

Apply now to confirm your business has taken the necessary measures and is operating in line with the Government guidelines and Public Health guidance (relating to Scottish businesses) clearly set out in your COVID-19 Risk Assessment

Upon successful completion of the application, you will be sent a secure link to download your certificate, mark and a toolkit with practical steps for telling your customers that your business is Good to Go.

Apply Now

New Guidelines Published for Tourism and Hospitality Sector in Scotland

New guidelines for the Tourism and Hospitality Sector were published and came into effect yesterday 18th June 2020 and will be reviewed on a 3 weekly basis. They include procedures for staff and customer safety and an operations checklist. The guidance is designed for use by the entire sector including:

To see the full set of guidelines click here

Move to Phase 2 of the COVID-19 Routemap 18th June

First Minister, Nicola Sturgeon, today confirmed that we are moving into Phase 2 of the COVID-19 Routemap. Phase 2 will be broken into stages. People will still be asked, as far as possible, to stay within, or close to, their local area. The government’s ambition is to lift this restriction in Phase 3 and in good time for the resumption of tourism on 15th July. For the purposes of recreation, people are asked not to travel more than approx. 5 miles from their home.

Full details of all of the changes to Phase 2 and key dates can be found here

Extension to Deferral of Membership Fee 20th June

On 20th March in recognition of the difficulties being faced by our members, we offered our members 3 free months of membership by deferring all renewal dates by 3 months. We are now extending that deferral by a further 3 months. This means that aside from new memberships, we will not be issuing any membership invoices before 20th September 2020.

South of Scotland Destination Alliance Covid-19 Business June Survey Results

Thank you to everyone who completed the South of Scotland Destination Alliance (SSDA) survey earlier this month. 305 businesses responded, providing invaluable input as the SSDA and MBTAG plan activity for the coming weeks and months.

Read the Key Findings Here

Bed & Breakfast Business Hardship Fund

The Bed & Breakfast Hardship Fund is now open for applications. The purpose of this fund is to provide hardship relief for Bed & Breakfast and other small serviced accommodation businesses who have not been able to access support through other schemes as a result of banking status. Businesses applying to this Fund will operate with a personal bank account demonstrating business revenue and expenditure (rather than a business bank account).

Update 25th June: To anyone who has been refused access to this grant on the basis that they have already received SEISS support, we followed up on behalf of members hitting that issue and the Government have offered clarification that receipt of SEISS does not preclude you from eligibility for this fund, so if your council have not been back in touch, please do reach out to them again.

For further information on how to apply visit your local authority website.

Dumfries and Galloway businesses visit

East Ayrshire businesses visit

South Ayrshire businesses visit

Scottish Coronavirus Routemap

On 21st May, Scottish First Minister, Nicola announced a Routemap to take Scotland through and out of the Covid-19 crisis. It provides information about how and when lockdown restrictions will be eased while continuing to suppress the virus. On 28th May we moved into Phase 1 of the routemap.

To download the entire framework document click here. (NB changes have since been made to Phase 2 of this document and can be seen at this link)

Scottish Tourism Emergency Response Group COVID-19 National Action Plan 22 May 2020

The Scottish Tourism Emergency Response Group (STERG) has published a plan to support Scotland’s Tourism Industry recover from the COVID-19 crisis. The group consists of the Scottish Tourism Alliance; VisitScotland; COSLA; the three Enterprise Agencies – Scottish Enterprise, South of Scotland Enterprise, Highlands and Islands Enterprise; Skills Development Scotland and and the Scottish Government.

View the Four Key Phases of the Plan

Important Links

Dumfries and Galloway Business Support Information

East Ayrshire Business Support Information

South Ayrshire Business Support Information

Visit Scotland Coronavirus (COVID-19) Support Information

Scottish Governement Coronavirus (COVID-19) Business Supports and Guidance

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